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Warranties

Our Gerber range carries a 25 year warranty.

Gerber Store will directly replace any item purchased from Gerber Store that is found to be damaged or faulty within 1 year of the original purchase date. This applies to products purchased only from Gerber Store, and only once the item in question has been returned to us. Any Gerber products purchased from other retailers will be returned to sender. We offer a free returns service through Royal Mail which can be found at the link below:

https://www.royalmail.com/track-my-return/create/284

Beyond the first year of ownership and throughout the remaining warranty period, all warranty claims will be handled by Fiskars Uk Ltd and you will need to contact them directly using the contact form at the following link:

http://www.fiskars.co.uk/Customer-Service/Contact-Us

Alternatively you can email Fiskars UK Ltd at

Consumer Care Department: ukconsumercare@fiskars.com

Please note that proof of purchase may be required to initiate a claim through both Gerber Store and Fiskars UK Ltd.

Gerber Store does not stock all replacement parts and any spare blades, nor does it offer a repair service.

Contact Us:

Tel: +44 (0)844 5678 365

Service & Warranty: +44 (0) 1242 898 268