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Most of our Gerber range carry a 25 year warranty. You can check the length of warranty that a particular item is sold with by viewing its individual product page. 

Gerber Store will directly replace any item that is found to be damaged or faulty within 1 year of it arriving with the customer and only once the item in question has been returned to us. We offer a free returns service through Royal Mail.

Beyond the first year of ownership and throughout the remaining warranty period, all warranty claims will be handled by Fiskars Uk Ltd and you will need to contact them directly using the contact form at the following link:

Alternatively you can email Fiskars UK Ltd at

Consumer Care Department:

Please note that proof of purchase may be required to initiate a claim through both Gerber Store and Fiskars UK Ltd.

Gerber Store does not stock all replacement parts and any spare blades, nor does it offer a repair service.

Contact Us:

Tel: +44 (0)844 5678 365

Service & Warranty: +44 (0) 1242 694906